Last updated: 25 January 2025
At Tremardek Chalet, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and maintain your information when you visit our website, book a stay, or interact with us in any way.
1. Information We Collect
We may collect personal information that you provide to us when:
- Booking a reservation
- Inquiring about our services
- Contacting us via email
This information may include, but is not limited to:
- Name
- Email address
- Phone number
- Payment information
- Address
- Arrival and departure dates
- Preferences for your stay
2. How We Use Your Information
We use your information to:
- Process reservations and payments
- Communicate with you about your booking or inquiries
- Send you confirmation and updates regarding your stay
- Improve our services and website
- Send promotional materials, if you have opted in
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- To trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- To comply with the law, enforce our site policies, or protect our rights or the rights of others.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccuracies in your personal information
- Request deletion of your personal information, subject to our legal obligations
To exercise these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of this document. We encourage you to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Tremardek Chalet
questions@tremardekchalet.co.uk
By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.